Please be advised that if you feel uncomfortable or unsatisfied with your service, you may request to pause the treatment within the first 15 mins. After this time, we regret that we are unable to offer any refunds. For your convenience, please make sure to check your personal belongings before leaving. Lunala Thai Massage is not responsible for any lost or forgotten items. We reserve the right to terminate the massage session at any time in the event of inappropriate or disrespectful behavior.